Your Privacy Is Important To Us

Our Privacy Policy

At Penman Interiors Ltd, we care deeply about your privacy. We believe in transparency and are committed to being upfront about our privacy practices, including how we treat your personal information. This policy explains the privacy practices for our services, provided by Penman Interiors Ltd.


Accepting our privacy policy:


We need to process your personal information to run our business and provide you with our services. By accepting our terms you are confirming that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, please do not use our services.


Information collected or received:


In the course of providing our interior design services we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information from you, to use and for us to provide you the service you require.


In order to use the services, you need to provide us with a valid telephone number and/or email address, with a postal address.


We require this information for the following reasons:


  • Internal record keeping, for invoicing and contact during a project.
  • Arrangements for deliveries and trades people.
  • Keeping in touch via email and with news.


Messages from Penman Interiors Ltd:


On occasion,Penman Interiors Ltd may need to contact you. Primarily, these messages are directly project/enquiry related delivered by telephone, email, SMS or Whatsapp. Additionally, and with your consent, Penman Interiors Ltd may send you an electronic newsletter to provide you with information about news, products, promotions and features that you may find of interest. We may also contact you by mail.


Controlling your personal information:


When you subscribe to a newsletter and provide us with your email address, you receive notice of and agree to receive marketing emails and messages from us. You can unsubscribe at any time from marketing emails/messages through the opt-out link included in marketing emails or messages.


You may also choose to restrict the collection or use of your personal information in the following ways:


Whenever you are asked to fill in a form (online or offline), look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us, using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at nichola@penmaninteriors


We respect your privacy:


  • Penman Interiors Ltd, will not disclose your name, email address or other personal information to third parties without your consent.
  • Penman Interiors Ltd, use your information to provide and improve our services and our products, for billing and payments, for identification and authentication, communication and targeted marketing.
  • At the end of a project we will retain your email address/phone number/postal address, in our contacts, in case we need to contact you further in the future. Also to keep you in touch with Penman Interiors Ltd news.


Legal and Safety:


Penman Interiors Ltd may also retain, preserve, or release your personal information to a third party in the following limited circumstances:


In response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against legal claims, including to collect a debt; to comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of our terms.
In these cases, our use of your information may be necessary for the purposes of our or a third party’s legitimate interest in keeping our services secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage. Such use may also be necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims. It may also be necessary in the public interest (such as to prevent crime) or to protect vital interests (in rare cases where we may need to share information to prevent loss of life or personal injury).
If Penman Interiors receives a lawful, verified request for records or information in one of the limited circumstances described in the previous paragraph, Penman Interiors Ltd may disclose personal information, which may include, but may not be limited to, a customer’s name, address, phone number and email address.


Withdrawing consent:


Where you have provided your consent, you have the right to withdraw your consent to our processing of your information and your use of the services. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications. You can choose to withdraw your consent to be sent promotions mail by emailing Penman Interiors Ltd at nichola@penmaninteriors, to request that your personal information be deleted, except for information that we are required to retain. This information will be printed on all mail outs. This deletion is permanent.


Privacy policy changes:


We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know, by doing one (or more) of the following: (i) posting the changes on or through the services, (ii) sending you an email or message about the changes, or (iii) posting an update in the version notes on the website. We encourage you to check back regularly and review any updates.


Contact | If you have any questions:


Send an email to Nichola Snuggs at – nichola@penmaninteriors


You can write to us at:


Penman Interiors Ltd, Flat 1, Nowman House, 240 Lordship Lane, East Dulwich, SE22 8LT


This Privacy Policy was updated on 27 March 2019. We have updated our privacy policy to take into account the new requirements of the General Data Protection Regulation (GDPR) that came into force on 25 May 2018.